ISO 9001:2000 Certification/Registration
The prospect of achieving certification to a standard
you have little knowledge of & may never have even
read, can be daunting – to say the least. The man-hours
spent interpreting these standards & attempting to
create a compliant system soon accumulate & may not
result in great success. The alternative of seeking help
can be equally daunting, with so many consultancies offering
you various solutions, costs & interpretations. At
QM.UK we don’t try to re-invent the wheel, our
consultants are fully trained to interpret the standard
for you, using your specific sector knowledge to create
the best system of working for you. Our philosophy is
to rationalize procedure content & simplify your
system. Interacting with directors, management & personnel
we assume the responsibility of converting your shared
knowledge into a working system, whilst providing in-house
training on all elements of the system & its' subsequent
management. We believe this is the most productive & cost-effective
method of achieving ISO 9001 or 14001 registrations,
whilst developing the necessary skills to effectively
maintain them. We do not shroud the standards in mystery
or suffocate them with jargon our process is simple & is
as follows:-
 Initial
meeting to gain knowledge of your organization & its
needs:
While supported by a team, a dedicated consultant is
assigned to your project. During the initial meeting
your consultant will familiarize their self with your
business & explain the entire registration process
to you & your colleagues.
Drafting
of Quality or Q & Environmental Management System
for your comment/approval:
Your consultant will gather enough information to go
away & produce a Management System tailored specifically
to your business. This system is then reviewed & approved
by our principal consultant prior to emailing to you.
Incorporation
of your comments/Management System Completion:
During the second visit your consultant will fully explain
the system to you, answer any questions you may have & agree
any changes. Most importantly you will not only be instructed
on implementation but how to generate evidence that you
are working to a system.
Assistance
in implementation:
For larger companies there will be visits to coordinate & maintain
momentum towards registration. For all companies there
will be continuous support by email & at the end
of the phone.
Audit
of system & training of internal auditor/s:
It is compulsory to conduct a full
system audit prior to formal UKAS assessment & annually
following successful registration. Your consultant will
fully audit all aspects of your company to ensure your
system is working for you & your people are effectively
working within it. At this time someone from your company
will be trained to conduct your future audits, leaving
you self-sufficient with no need to pay for our services
again! The audits are left in a simple questionnaire
format specific to your company & it’s processes.
The audit can be seen as a “dummy run” prior
to the UKAS assessment.
Subsequent
revision of Quality Management System as required:
Should the audit identify areas for improvement we will
revise your Management System as required.
Assistance
in application for UKAS Assessment:
We will advise of UKAS approved assessment
bodies, help to obtain quotes & arrange date/s for
assessment
Preparation
for UKAS Assessment:
We will follow-up our audit & ensure
you have adequately addressed any deficiencies found.
The UKAS approved assessment process will be fully explained
to you
Representation/Support
during UKAS Assessment:
The UKAS approved body will not be there to interrogate
you; they will merely be looking for evidence that you
are compliant with your own system & the standard
itself. The process can be daunting to those experiencing
it for the first time – fear of the unknown. Your
consultant will use their experience to allay those fears & help
you point your assessor in the direction of the evidence
they are seeking.
While registration to 9001 improves customer perception & gains
preference on tenders it does not necessarily mean your
company will improve in any way. It only guarantees consistency – as
you are working to a system. In fact a poor system could
equally gain certification, but merely add bureaucracy
to your company. While other companies reduce time-scale & consultancy
hours to gain business & increase profit our process
is fixed to ensure a system for improvement is put in
place & our reputation is maintained. Proceeding
registration, your unique system would continue to monitor & measure
both customer perception & the efficiency of your
organization, providing the catalyst for continual improvement,
and facilitating the growth & development aspirations
of your company.
Programme duration is normally 4-9 months and is dependant
on the size & complexity of your business/organization
ISO 14001 registration can easily be achieved simultaneously;
rationalizing documentation content & minimizing
consultation fees.
(Comprehensive & practical packages tailored to
suit company's individual needs, at a cost redeemable
by increased organizational efficiency & profitability.)
Maintenance:
We offer a full range of services including, Internal
Auditing, System Revision, Training etc...
enquiries Programme
Example
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